Diver-Office FAQ
Below is a list of frequently asked questions for Diver-Office. If you have a question that isn't listed here, please contact our technical support team ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it ).
Q1: Can I share the database on a network?
Answer:
With Diver-Office you cannot share the database on a network. The database must be in a subfolder of Diver-Office.
Diver-Office Premium allows you to share your Diver-Office database with multiple users on a network.
Q2: How do I program a normal Diver to be used as Baro-Diver?
Answer:
You can always change the type of the Diver in Diver-Office from Regular to Barometer, or vice-versa, by selecting the corresponding option in the Location settings tab. This setting is not programmed to the Diver.
Q3: Can I import external barometric into Diver-Office?
Answer:
No, you can only read Diver data into Diver-Office and no external barometric data.
Q4: I share one Baro-Diver for two or more projects. Do I have to download the barometric data separately for each project?
Answer:
Yes, the barometric data must be downloaded in each project it is used.
Q5: Which manual measurement is used for barometric compensation?
Answer:
The most recent (date and time) manual measurement is used for compensation.
Q6: Can I use a manual measurement for more than one barometric compensation?
Answer:
No, the manual measurement can only be used for barometric compensation if it falls within the time span of both the Diver and Baro-Diver time series.
However, once a barometric compensation has been done a «calculated cable length» will appear in the Location settings window. Check the radio button for «calculated cable length» field and the result is that the initial barometric compensation will be used for any following compensation.
Q7: Can I calculate the depth to water from the top of casing as a positive number?
Answer:
Yes, you can. If you choose the center option of the barometric compensation «Water level with respect to top of casing» the water level will be negative if the water level is below the top of casing.
If you want to have the inverse: the water level will be positive if the water level is below the top of casing, you must set the top of casing value in the Location settings tab to zero. Then you choose the right compensation method «Water level with respect to vertical reference datum.
Q8: After I programmed a Diver the information in the Diver settings tab did not change. Why?
Answer:
The information in the Diver settings tab will only be updated once a Diver is programmed and started.
Q9: How can I backup/restore the database?
Answer:
Diver-Office does not allow you to backup/restore a database.
The following document outlines how to backup/restore a Diver-Office database:
Diver-Office Backup and Restore the Database
Diver-Office Premium offers a backup and restore function.
Q10: Exporting time series in Diver-Office 2010.1 gives an application error. How do I resolve this issue?
Answer:
1. Make sure Diver-Office is closed.
2. Change the regional settings under “Standards and Formats” to English (United States) [ SelectStart > Settings > Control Panel > Regional and Language Options ]
3. Run Diver-Office; try to export the time series again. It should now work.
4. Close Diver-Office
5. Change the regional settings back to the original settings (e.g., Polish, Japanese)
6. Start Diver-Office. From now on, the export function should work with localized regional settings.
See Export time series data error.pdf for more details.