Schlumberger Water Services (www.swstechnology.com) is committed to protecting your privacy. You can visit most pages on our site without giving us any information about yourself. But sometimes we do need information to provide services that you request, and this privacy statement explains data collection and use in those situations. This privacy statement only applies to Schlumberger Water Services (www.swstechnology.com); it does not apply to other online or offline Schlumberger Water Services (www.swstechnology.com) sites, products or services. Please read the complete Schlumberger Water Services (www.swstechnology.com) privacy statement.

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Collection of your Personal Information

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you are registering before entering a contest, ordering e-mail newsletters, joining a limited-access premium site, signing up for an event or training, or when purchasing and/or registering Schlumberger Water Services (www.swstechnology.com) products. Personal information collected by Schlumberger Water Services (www.swstechnology.com) often is limited to e-mail address, language, country or location, but may include other information when needed to provide a service you requested.

For example: If you choose a service or transaction that requires payment, such as making a software or training purchase on the Web site, we will request personal information necessary for billing and/or shipping, such as: name, address, telephone number, and credit card number.

Schlumberger Water Services (www.swstechnology.com) also collects certain information about your computer hardware and software. This information may include: your IP address, browser type, operating system, domain name, access times and referring Web site addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of Schlumberger Water Services (www.swstechnology.com) website.

Schlumberger Water Services (www.swstechnology.com) also collects information about which pages our customers visit within www.swstechnology.com. This site visitation data is identified only by a unique ID number, and it is never linked with personal information unless a user consents as described below

Use of your Personal Information

We use your personal information for the following purposes:

• To ensure our site is relevant to your needs.
• To deliver services, such as newsletters, events, training or software, that you request or purchase.
• To help us create and publish content most relevant to you.
• To alert you to product upgrades, special offers, updated information and other new services from Schlumberger Water Services (www.swstechnology.com), if you so request.
• To allow you access to limited-entry areas of our site as appropriate.

We will merge site-visitation data with anonymous demographic information for research purposes, and we may use this information in aggregate to provide more relevant content. In some limited-entry sections of Schlumberger Water Services (www.swstechnology.com), with your approval, we will combine site-visitation data with your personal information in order to provide you with personalized content. If you decline permission, we will not provide you the personalized service and won't merge your personal information with site-visitation data.

We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

Schlumberger Water Services may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Schlumberger Water Services (www.swstechnology.com) or the site; (b) protect and defend the rights or property of Schlumberger Water Services (www.swstechnology.com) and its family of Web sites, or (c) act in urgent circumstances to protect the personal safety of Schlumberger Water Services (www.swstechnology.com) employees, users of Schlumberger Water Services (www.swstechnology.com) products or services, or members of the public.

Your information may be stored and processed in the Canada or any other country in which Schlumberger Water Services (www.swstechnology.com) or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country.

Control of your Personal Information

When you register, or otherwise give us personal information, Schlumberger Water Services (www.swstechnology.com) will not share that information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above.

Registering also allows you to tell us how or whether you want Schlumberger Water Services (www.swstechnology.com) to communicate with you. Or you can tell us not to contact you by removing check marks from the contact option boxes in our forms. If you buy software through Schlumberger Water Services (www.swstechnology.com), and do not want to receive such information, do not check the box on the form which says: "Yes, I would like to receive other offers ..."

Schlumberger Water Services (www.swstechnology.com) may send out periodic e-mails informing you of technical service or security issues related to a product or service you requested, or confirming you requested a product or service. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service you have chosen.

Access to your Personal Information

We will provide you with the means to ensure that your personal information is correct and current.

If you need to update your personal information , please call a Customer Service representative Monday through Friday, between the hours of 8 a.m. and 5p.m. ET at 1-519-746-1798

Security of your Personal Information

Schlumberger Water Services (www.swstechnology.com) is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. For example, we store the personal information you provide in computer servers with limited access that are located in controlled facilities.

Protection of Children's Personal Information

Schlumberger Water Services (www.swstechnology.com) is a general audience site and does not knowingly collect any personal information from children.

Enforcement of this Privacy Statement

If you have questions regarding this statement, you should first contact Schlumberger Water Services (www.swstechnology.com) by e-mail.

Changes to this Statement

Schlumberger Water Services (www.swstechnology.com) will occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top of the privacy statement.

Contact Information

Schlumberger Water Services welcomes your comments regarding this privacy statement, please contact us by e-mail, or postal mail.

Schlumberger Water Services Privacy
460 Phillip Street - Suite 101
Waterloo, Ontario
N2L 5J2
Canada

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LEGAL NOTICE

TRADEMARKS AND COPYRIGHT
Certain names, words, titles, phrases, logos, icons, graphics or designs in the pages of this Web Site may constitute trade names, trademarks or service marks of Schlumberger Water Services (www.swstechnology.com) or other entities. The display of trademarks on pages at this Web Site does not imply that a license of any kind has been granted. Any unauthorized downloading, re-transmission, or other copying or modification of trademarks and/or the contents herein may be a violation of federal or common law trademark and/or copyright law and could subject the copier to legal action. All information found in the pages of this Web Site is protected under the copyright laws of Canada and in other countries. Unless otherwise specified directly by Schlumberger Water Services (www.swstechnology.com), no one has permission to copy, redistribute, reproduce or republish, in any form, any information found in the pages of this Web Site.

PERMISSIONS
Permission to use documents and related graphics available from this Web Site is granted, provided that (1) the above copyright notice appears in all copies and that both the copyright notice and this permission notice appear, (2) use of documents and related graphics available from this Web Site is for informational and non-commercial or personal use only, (3) no documents or related graphics, including logos, available from this Web Site are modified in any way, and (4) no graphics, including logos, available from this Web Site are used separate from accompanying text. Use for any other purpose is expressly prohibited by law, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.

NO WARRANTIES
The information provided in the pages of this Web Site are for informational purposes only. Although Schlumberger Water Services (www.swstechnology.com) believes this information to be correct, and attempts to keep the information in the pages of this Web Site current Schlumberger Water Services (www.swstechnology.com) does not warrant the accuracy or completeness of any information in these pages.

Photo Usage within Schlumberger Water Services Marketing Materials.

The general rule in the United States is that anyone may take photographs of whatever they want when they are in a public place or places where they have permission to take photographs. Absent a specific legal prohibition such as a statute or ordinance, you are legally entitled to take photographs. Examples of places that are traditionally considered public are streets, sidewalks, and public parks. Property owners may legally prohibit photography on their premises but have no right to prohibit others from photographing their property from other locations. Whether you need permission from property own- The Photographer’s Right ers to take photographs while on their premises depends on the circumstances. In most places, you may reasonably assume that taking photographs is allowed and that you do not need explicit permission. However, this is a judgment call and you should request permission when the circumstances suggest that the owner is likely to object. In any case, when a property owner tells you not to take photographs while on the premises, you are legally obligated to honor the request. Some Exceptions to the Rule There are some exceptions to the general rule. A significant one is that commanders of military installations can prohibit photographs of specific areas when they deem it necessary to protect national security. The U.S. Department of Energy can also prohibit photography of designated nuclear facilities although the publicly visible areas of nuclear facilities are usually not designated as such. Members of the public have a very limited scope of privacy rights when they are in public places. Basically, anyone can be photographed without their consent except when they have secluded themselves in places where they have a reasonable expectation of privacy such as dressing rooms, restrooms, medical facilities, and inside their homes.

Permissible Subjects Despite misconceptions to the contrary, the following subjects can almost always be photographed lawfully from public places:

Published by:
Bert P. Krages II
Attorney at Law
6665 S.W. Hampton Street, Suite 200
Portland, Oregon 97223
www.krages.com
© 2003 Bert P. Krages II

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