"A big thank you to {SWS Technical Support} for their friendly, prompt and accurate support yesterday and today. You guys saved my bacon, and I can't thank you enough!"

Isabelle

"Thank you, Thank you, Thank you, Thank you. What a professional staff! You guys are great. Look forward to doing more business with you"

Wilfredo Robles

"Thanks for the excellent service. I am very please with the assistance received. Following the instructions given the project opened with out any problems."

Lorna Jaramillo Nieves

"Thanks for your help on this and other issues. As always, you and your colleagues are prompt and knowledgeable - and in my opinion are a valuable asset to the company."

R. Talbot

"The course was great and I found it very fulfilling. The right balance of volume and detail in the content to help me build some fundamental understanding of groundwater modelling (and modelling in general). Miln was a very good presenter who was always positive and approachable and someone I found easy to listen to and understand (despite his concerns about fast talking!). He had a huge group of participants and as someone who has presented and run similar local courses on technical subjects I know how much of a challenge that can be."

Ben Asquith

"The uninstall/re-install was successful in remediating the problem. We appreciate the prompt response and support. Thank you."

Walter E. Kaeck
Mueser Rutledge Consulting Engineers

"Thank you so much for all your help. I appreciate your efforts to recover my project."

From Ryan Dunbar
Dillon Consulting Limited

"We deal alot w/ software co. and as far as tech support goes, Waterloo beats them all. You get an A+ from us."

H. Ernie Roaza, PG
GIS & Data Management/Hydrogeology
URS Corp.

"Thanks! I am, as I have been before, impressed with the response from Waterloo. I didn't realize our product was so out of date, and will advise our software purchaser to get his act together……."

Thanks again,
Ramon Scoble
Komex Environmental
Canada

"Thanks again- you sure are reliable."

"Yes, the Brown Hill Sample was also cutoff on the printout. I downloaded the latest printer driver from Epson for my printer and it worked."

David J. Adilman P.G.
DJA HydroGeologic
Andover, MA
USA

"I did hear from tech support yesterday and they told me how to fix the .ini file. One of my students tried it and it worked! One of the reasons I have been a loyal SWS fan is that your tech support has always been, and still is, awesome!"

Ellen Marie Douglas, PE, PhD
University of New Hampshire
USA

"Thanks! That seemed to fix it. You guys have really helped me out and have been great."

Joshua J. Sales, EI
Geological Engineer
URS Corporation
Omaha, NE
USA

Mark Siegman
Geologist
Dow Chemical / URS Corporation

On behalf of our group of three graduate students at the Florida A&M/Florida State University College of Engineering, I would like to thank you for taking time to assist us as we learned to use MODFLOW. Looking at the length and detail of your instructions, it is obvious that you went the extra mile to help us. Thank you very much.

Virginia Harmon